Screaming obscenities at the telephone does no good at all unless it provides some sort of pent up frustration relief for some people but all it does for me is remind me that I would have made a really great serial killer in another life and wish I wasn’t too old to start over.
In the mail this morning was a large envelope with about ten sheets of paper all laid out on both sides with little boxes and notations by each little box of what was required to be written in each little box. On both sides of all the sheets of paper. Yes. Then there were 12 more pages with instructions in Urdu, Japanese, Mandarin Chinese and Chinese hieroglyphs, Spanish, Korean, Russian, Arabic and so on and so on.
On the first page, at the bottom of the first page, on the right, it says “Easy ways to give us your form and proof”, and the Easy Ways are Online, By mail, By phone, In person. So the easiest being By phone, since I ALREADY submitted the entire thing a week ago Online, I called the number listed and after listening to several minutes of what they are, what they do and the options available, I was told to Press 1, and I did, was told to wait, so I waited, and finally a young lady speaks to me and after going through an Identification process to verify my case number and the fact of my existence, I was told that I should not have Pressed 1, she can’t help me, I have to hang up and call again and NOT press 1, and wait for instructions because she can’t transfer the call.
So I did and listened to several minutes of a recorded voice, was invited to Press 1 but did NOT press 1, and waited. After awhile a young lady who sounded just like the last young lady came on who told me to Wait for a Worker to talk to me. So I waited and a voice came on that said I was being connected to a Worker, and I waited and a voice came on that said All the Workers are working and no Worker is available and I will have to call back later and then I heard a dial tone.
Yeh. Pain in the bum these things. You are number 16 in the queque, lots of crappy music, you are number 15 in the queque, more crappy music, you are…. Glad I do nearly everything on line.